Lisa Smith

Routes to Work

32, Wishaw

A Route Back to Work for Lisa

Despite being an experienced office administrator Lisa Smith found returning to employment harder than she had expected.

As a lone parent suffering from depression, who had spent a number of years out of the workplace caring for her 9 year old daughter, Lisa wasn’t securing interview opportunities or even getting responses to the many applications she was making.

Lisa Smith

When finding out about the services offered by North Lanarkshire’s Working Lisa met with her Routes to Work caseworker, and together they developed a plan that would identify the support services Lisa required in order to help her get back to work.

Lisa was given advice about money and budgeting, as well as support from Routes to Work’s Childcare Team and the Employability Team to help her back into the workplace.

Working closely with her caseworker on confidence building, practising interview techniques and updating her CV, Lisa was ready to approach the job market with renewed confidence. Coincidentally, the first suitable vacancy identified by the Routes to Work team was one within the very organisation that had helped her.

As with all clients, Lisa received support from the In Work Support team to make sure she received any assistance she needed. Lisa also received two awards from the company’s Reward & Recognition scheme in just six months.

Speaking about her journey, Lisa said;

I couldn’t quite believe it when I was offered the position at Routes to Work. I’m now working with the very people who helped me get back into employment.

Lisa Smith